Shop Online  |  My Account  |  Customer Care  |  Order Status
View Cart  | 

News and Information about Dogs, Cats, and Pet Products

Guest Blog ImageIn the upcoming months, your pet will be dealing with wet weather conditions. Here are some tips to help keep your pooch comfortable, and looking his best while dealing with our Chicago winter weather!!

Always make sure you are brushing and combing your dogs with the proper tools and if you don’t know what tools to use, ask your pet stylist for advice! If your pet comes in from outside and their coat is wet, make sure to dry them thoroughly before attempting to brush/comb them. Once they are dry, brush thoroughly, and then follow up with a comb to make sure you get any spots you may have missed with the brush.

o-dogs-in-winter-facebookDuring the winter months, snow and ice can get packed into your dog’s paws, which can be extremely painful for them. At the same time, trying to get traction on slippery surfaces is much more difficult when pad hair is overgrown and nails are too long.  Make sure to keep both trimmed all year long, but it’s especially important during the winter months. We recommend trimming pads and nails every 2 to 4 weeks.

Regular grooming is just as essential during the cold months as it is during warmer months. Many owners worry that having a shorter coat will mean that their dog is cold, but it is your dog’s body fat that keeps them warm in this weather. Most pets are “inside dogs”, and are only outside for brief periods of time, therefore are not in need of longer coats to protect them from the elements. Keeping your pet on a regular grooming schedule will help keep them looking and feeling their best all year round!logo-refined-PenTool-webAddress

At The UpScale Tail they are dedicated to giving your pets the best experience possible by building a mutual respect with them through compassion, and by passing their ever expanding knowledge onto pet parents about the overall well-being and behavior of pets.

To learn more about The UpScale Tail visit their website at, call them at 630-632-8245 or email them at



Guest Blog ImageIn my Guest Blog: Keeping Your Dogs Feet Healthy, I mentioned that if you keep your pets’ nails and pad hair trimmed short this will aid in the prevention of premature arthritis.

Today, I want to share the warning signs that your pet might be suffering from arthritis or an injury in their feet.

  • Limping: You may see your pet limping or favoring one or more of his legs, depending on which legs and which joints are arthritic.  In some cases, the limp may seem worse when your pet first rises and becomes less noticeable as your pet “warms up” by moving around.
  • thDifficulty Moving: Your pet may also become reluctant to do things that were previously easy for him to accomplish.  For instance, your dog may find it difficult to get in and out of the car or may have difficulty going up and down stairs that were previously easily manageable.  Arthritic cats, on the other hand, may stop jumping onto counter-tops, perches and other high areas because of the pain and discomfort.


  • Spinal Issues: Arthritic changes can occur not only in the legs but also in the various parts of the spine.  These changes may result in a sore neck, an abnormal posture with a “hunch” in the back, or lameness of one or both hind legs.
  • Tiredness: Your pet may tire more easily,  For dogs, this may mean that walks become shorter and more painful for your pet. You pet may spend more time sleeping and/or resting.
  • Irritability: Arthritic animals may become irritable.  They may snap and/or bite when approached or handled, particularly if the petting or handling takes place in a manner that increases their pain.Dog_licking_foot
  • Muscle Atrophy: Arthritic pets often develop muscle atrophy or dying off of the muscle tissue due to inactivity and decreased use of the muscles.  A pet with atrophied muscles in their legs will have a leg which looks thinner than a normal leg.
  • Licking, Chewing and/or Biting: Pets affected with arthritis may also begin to lick at, chew or bite at body areas that are painful.  This may even reach the point of causing inflamed skin and hair loss over affected areas.

We never want to see your four-legged loved ones in pain.  So, help to prevent it by keeping their feet healthy!!

Nail Clipping, Filing and Pad Trims are available as a Walk-in Service at The UpScale Tail during normal business hours.  Monday – Friday: 7:30 – 5:00 pm and Saturdays: 8:00 – 3:00 pm.  Feel free to call us if you have any questions (630) 632-8245, stop in or visit us online at

Guest Blog Image






Do your pets have healthy feet?   A healthy foot means that your pet is walking on the pads of their feet and not on their toes/nails.

When dog’s nails are too long, it causes unnecessary stress on their joints, which can cause pain, and eventually arthritis.  When the pad hair is allowed to become too long, it can collect debris from outside, and track it into your house.  During the winter months, snow and ice can become impacted in long pad hair, which can cause pain in your pet’s feet. Excessively long nails or pad hair can be dangerous for your pet as it can cause stress on the joints, causing them pain or injury in other parts of their body, and pad hair that is too long can cause pets to slip on smooth surfaces, which can lead to falls and other possible injuries.

Nails and pads should be trimmed every 1-4 weeks, keeping in mind that during the Summer months, humidity causes the hair and nails to grow faster.  There are two ways of trimming the nails: 1. Clipping – this is very similar to how we clip our own nails.  2. Filing – it allows you to get the nails slightly shorter and also you to round the edges of the nails so they are not as sharp.

It is possible in both instances to “quick” the nail – the vein inside your pets nail. Quicking is referring to if you cut a nail too short, accidentally cutting into the vein or quick in the nail, causing the nail to bleed.  To stop the bleeding, use a styptic powder, or Two Bostons sells a fast acting gel to stop the bleeding called Super Clot by Synergy Labs.  Over time, with regular nail trimming you can get the vein to recede so you go shorter in length on the nails.

Look for their next Guest Blog about the signs of arthritis in dogs…

Nail Clipping/Filing, and Pad Trims are available as a Walk-In Service at The UpScale Tail during normal business hours.  Monday-Friday 7:30 am – 5:00 pm and Saturdays 8:00 am – 3:00 pm.  Feel free to call us if you have any questions at (630) 632-8245, or stop in and visit us at 1419 Plainfield Naperville Rd., Naperville 60565.  OR Visit our website at


We all know it is important to start training right away when we bring a new puppy or adult dog home.  Most of the time we start training the basics like sit, stay and come, but did you know that you should also be training them to go their groomer? No dog owner wants their dog to become fearful of the groomer, and that could very easily happen if you don’t practice and train them to go to the groomer.  Kendra, owner of the UpScale Tail Pet Grooming Salon gave us some great ways to get our dogs groom ready!

10985364_322579197952065_1191382364901231543_n “From sit and stay to practice with grooming techniques it is imperative to make it an all around positive training experience for them because they will have to endure this for the rest of their lives.  Find out what their favorite treat or toy is and only associate it with training and grooming practice times.  Make sure that when you are training them they are hungry; so do not feed them before training.  Dogs are more willing to please you and will pick up the lessons you are teaching them faster if you train them when they are hungry or eager to have their favorite toy.

Where do I practice grooming training you ask?  If you have a small dog, put a towel on top of your washer or dryer and practice grooming them up there.  If you have a large or medium breed dog, put their leash and collar on and close it in the door, this way they cannot leave when you are grooming them.  Another trick is to put peanut butter on the refrigerator door so they can lick it off when you are getting them used to grooming techniques.

Regardless of what type of training you are doing, get them used to being handled.  Put your fingers in and around their ear canals; play with their feet and toenails while sitting on the floor; turn on an electric razor or toothbrush and get them used to the noise.  Reward them with a treat or toy for good behavior.  If they seem to get upset about anything you are doing, do not stop, hold your ground and get them used to the sensations.  If you give in and stop, then they will win and be the boss of you.  If they resist what you are doing have someone stand there with you and feed them treats or play with the toy while you train them. Your pet stylist should be communicating with you if there is an issue that might arise during grooming.  It is very important to listen to your pet stylist and take their advice, doing this will only make grooming a better experience for your pet.  For your pets’ to overcome their fears about grooming and/or life in general, it is important work together as a team and not rely on your trainer or pet stylist to fix the issue.”


logo-refined-PenTool-webAddress For more information about Kendra and The UpScale Tail Pet Grooming Salon you can visit their website at or follow them on Facebook at